If the organiser has to cancel the activity, participants will be informed as soon as possible and advised of the available solutions. Depending on the booking conditions, these may include moving the experience to another date or receiving a refund. Causes can include severe weather, restrictions on access to Teide National Park or any circumstance that prevents the tour from operating safely.

If the organiser has to cancel the activity, participants will be informed as soon as possible and advised of the available solutions. Depending on the booking conditions, these may include moving the experience to another date or receiving a refund. Causes can include severe weather, restrictions on access to Teide National Park or any circumstance that prevents the tour from operating safely.