Review the card number, expiry date, security code and cardholder’s name, and make sure the card has sufficient funds and is enabled for online purchases. A bank may occasionally stop a transaction for security reasons, in which case it will need to authorise the payment. If the error continues, seek assistance through the customer-service section of the official website.
What can I do if I have trouble making a payment?
FollowReview the card number, expiry date, security code and cardholder’s name, and make sure the card has sufficient funds and is enabled for online purchases. A bank may occasionally stop a transaction for security reasons, in which case it will need to authorise the payment. If the error continues, seek assistance through the customer-service section of the official website.